Q: What platforms and applications
do you support?
A: Our prepress department can use
files from both Mac OS and Windows platforms. We support all
standard applications, including QuarkXPress, Adobe InDesign,
Adobe PageMaker, Illustrator, Freehand, InDesign, and FrameMaker.
Avoid using Microsoft Publisher, PowerPoint, Word, and Corel
Draw, as they can be problematic in the imagesetting environment.
If you are using Microsoft Word, first create a PDF file using
Adobe Acrobat with all fonts embedded. Then send the PDF file
to us. Sometimes when we open MS Word files, we encounter
reflow and other anomalies – effectively changing your
Q: Can I submit my job to you as a PDF file?
A: PDF files created in Adobe Acrobat
are fine. When you create the PDF, be sure to turn off compression,
embed all images in a high-resolution format, ensure that
all images are CMYK or grayscale (not RGB), and embed all
Q: Will I see proofs of
A: We provide proofs of all projects unless you specifically indicate, perhaps because of time constraints, that you don’t want one. Depending on your preference, we can provide either a high-definition Agfa digital proof or a PDF proof by email.
Q: Do I need to supply the fonts
A: While our font library is extensive,
it is always wise to provide us with both the screen and printer
fonts that you have used in your layout.
Q: If I have photographic images
in my file, how should I set them up?
A: Be sure that all Adobe Photoshop
files are saved as CMYK or grayscale (not RGB). Standard resolution
for photo files is 300 to 350 dpi (used at the same size in
the layout) for continuous tone images. 1200 to 2400 dpi is
good for bitmap line art. Never enlarge images more than 150
percent or reduce them smaller than 50 percent in your layout.
It is better to resample them in Photoshop or another image